Breërivier Courier – Privacy Policy
Last Updated: 24 January 2025
1. Introduction
Breërivier Couriers (“we,” “our,” “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our courier services and website.
2. Information We Collect
We collect and process different types of information, including:
- Personal Information: Name, contact details (email, phone number), address, and payment details when booking our services.
- Shipment Information: Sender and recipient details, package contents (if applicable), and tracking details.
- Technical Information: When visiting our website, we may collect information such as your IP address, browser type, and cookies to enhance user experience.
- Customer Support Data: Information provided when contacting customer support, including queries, complaints, or feedback.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide courier services, including processing shipments and tracking deliveries.
- To communicate with customers regarding shipment status, inquiries, and customer support.
- To process payments and manage billing.
- To comply with legal and regulatory requirements.
- To improve our services, enhance security, and prevent fraud.
- To send promotional offers or updates (you may opt out anytime).
4. Sharing and Disclosure of Information
We do not sell or share your personal information with third parties, except:
- Service Providers: We may share your data with third-party logistics providers, payment processors, and IT support to fulfill our courier services.
- Legal Compliance: If required by law, court orders, or regulatory authorities.
- Business Transactions: In case of a merger, acquisition, or business restructuring, your information may be transferred as part of the transaction.
5. Data Security
We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. Security measures include encryption, secure servers, and access control policies. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights and Choices
As a user, you have the right to:
- Access, update, or correct your personal data.
- Request the deletion of your information (subject to legal and operational constraints).
- Withdraw consent for marketing communications.
- Request details on how we process your data.
To exercise your rights, please contact us at info@breerivier.com.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website performance, and provide relevant advertising. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing personal information.
10. Changes to This Privacy Policy
We reserve the right to update this policy periodically. Any changes will be posted on our website with the revised date. Continued use of our services after modifications indicate acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Breërivier Couriers
14 Krone St, Worcester, 6850
Phone: 023 342 0403
Email: info@breerivier.com